3CX App for Windows: Manage Your Calls from Your Desktop with Ease
3CX Download: How to Get Started with the Best VoIP Phone System for Your Business
If you're looking for a modern, flexible, and affordable business phone system, you might want to check out 3CX. 3CX is a cloud-based or on-premise PBX solution that offers voice, video, chat, and more. It's designed to help you improve your customer service, boost your productivity, and save money on your phone bills.
In this article, we'll show you how to download 3CX, how to set it up, and how to use it. We'll also cover some of the main features and benefits of 3CX, and answer some frequently asked questions. By the end of this article, you'll have a clear idea of whether 3CX is the right choice for your business communication needs.
How to Download 3CX
One of the advantages of 3CX is that it gives you a lot of options for downloading and deploying it. You can choose between hosted or self-managed, cloud or on-premise, Windows or Linux. You can also use 3CX apps on your desktop or mobile devices, or connect your existing IP phones.
Here are the different ways you can download 3CX:
Hosted by 3CX
If you want to save time and hassle, you can opt for a hosted PBX solution by 3CX. This means that 3CX will host and manage your phone system in their own cloud servers. You don't need to install anything on your own hardware or worry about maintenance and updates.
To get started with a hosted PBX by 3CX, you just need to sign up for a free account here. You can choose between two plans: StartUP or Dedicated. StartUP is free forever for up to 10 users, while Dedicated starts at $295 per year for up to four simultaneous calls. Both plans include unlimited extensions, video conferencing, live chat, WhatsApp integration, and more.
Self-hosted in the cloud
If you prefer to have more control over your phone system, you can choose to self-host it in your own cloud provider. This way, you can choose your own phone numbers, SIP trunk, and hardware. You can also scale up or down as needed.
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To self-host 3CX in the cloud, you need to have an account with a supported cloud provider, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, or DigitalOcean. You also need to purchase a license from 3CX based on the number of simultaneous calls you need. The license starts at $175 per year for up to four simultaneous calls.
Once you have your cloud account and license ready, you can follow the instructions here to install 3CX on your chosen cloud platform.
If you want to keep your phone system on your own premises, you can also do that with 3CX. You can install it on an existing server or buy a new one. You can choose between Windows or Linux operating systems.
To self-host 3CX on-premise, you need to have a server that meets the minimum requirements here. You also need to purchase a license from 3CX based on the number of simultaneous calls you need. The license starts at $175 per year for up to four simultaneous calls.
Once you have your server and license ready, you can follow the instructions here to install 3CX on your chosen operating system.
How to Set Up 3CX
After downloading and installing 3CX , you need to set it up for your business phone system. This involves creating extensions, assigning phone numbers, configuring SIP trunks, setting up call routing, and more.
The good news is that 3CX has a user-friendly web interface that guides you through the setup process. You can also use the 3CX app on your desktop or mobile device to manage your phone system from anywhere.
Here are the basic steps to set up 3CX:
An extension is a unique number that identifies a user or a device on your phone system. You can create extensions for your employees, departments, or locations. You can also assign different roles and permissions to each extension, such as admin, manager, or agent.
To create extensions, you need to log in to your 3CX web interface and go to Extensions > Add Extension. You can enter the name, email, and password for each extension. You can also customize the voicemail, caller ID, and forwarding options for each extension.
Assign phone numbers
A phone number is a public number that allows you to make and receive calls from outside your phone system. You can have one or more phone numbers for your business, depending on your needs and preferences. You can also choose between local, toll-free, or international numbers.
To assign phone numbers, you need to have a SIP trunk provider that offers phone numbers in your desired area or country. A SIP trunk is a service that connects your phone system to the public telephone network over the internet. You can find a list of supported SIP trunk providers here.
Once you have your SIP trunk account and phone numbers ready, you need to log in to your 3CX web interface and go to SIP Trunks > Add SIP Trunk. You can enter the details of your SIP trunk provider and the phone numbers you want to use. You can also configure the inbound and outbound rules for each phone number.
Set up call routing
Call routing is the process of directing incoming and outgoing calls to the right destination based on certain criteria. For example, you can route calls based on time of day, caller ID, extension number, or skill group. You can also set up call queues, ring groups, IVR menus, and more.
To set up call routing, you need to log in to your 3CX web interface and go to Call Flow Designer. This is a graphical tool that allows you to create and edit call flows using drag-and-drop elements. You can also use predefined templates or import existing call flows from other sources.
How to Use 3CX
Now that you have downloaded and set up 3CX, you can start using it for your business communication needs. You can make and receive calls, send and receive messages, join and host video conferences, and more. You can also monitor and manage your phone system from anywhere using the 3CX app.
Here are some of the main features and benefits of using 3CX:
Make and receive calls
You can make and receive calls using any device that supports 3CX, such as IP phones, desktop computers, laptops, tablets, or smartphones. You can also use softphones or web browsers that support WebRTC technology. You can enjoy high-quality voice and video calls over the internet without any extra hardware or software.
To make and receive calls, you need to log in to your 3CX app or web client using your extension credentials. You can dial any number or extension using the keypad or the contacts list. You can also use features such as transfer, hold, mute, record, park, or conference during a call.
Send and receive messages
You can send and receive messages using 3CX's built-in chat feature. You can chat with your colleagues or customers using text, images, files, emojis, or stickers. You can also create group chats for team collaboration or customer support. You can also switch from chat to voice or video call with one click.
To send and receive messages, you need to log in to your 3CX app or web client using your extension credentials. You can start a chat with any contact or extension using the chat icon or the chat tab. You can also use features such as read receipts, typing indicators, delete messages, or archive chats.
Join and host video conferences
You can join and host video conferences using 3CX's integrated video conferencing feature. You can have online meetings with up to 250 participants without any additional software or plugins. You can also share your screen, whiteboard, documents , or polls during a video conference. You can also record and download your video conferences for future reference.
To join and host video conferences, you need to log in to your 3CX a